Comments on: Seagate Hard Drive RMA http://www.command-tab.com/2007/08/09/seagate-hard-drive-rma/ Technology and Mac geekery. One part exuberance, two parts obsession. Wed, 20 Aug 2008 11:08:17 +0000 http://wordpress.org/?v=2.6.1 By: Will Hammond http://www.command-tab.com/2007/08/09/seagate-hard-drive-rma/#comment-123474 Will Hammond Sun, 12 Aug 2007 00:17:10 +0000 http://www.command-tab.com/2007/08/09/seagate-hard-drive-rma/#comment-123474 I too have purchased most of my hardware from NewEgg.com and I too had to replace a failed Seagate drive, although it was a Microdrive. I was told by the NewEgg rep that beyond the 30 warrantee, hard drive repair of replacement is done direct from Seagate. From the time I filled out the online form to the new drive being in my hand was only 4 days. No questions asked. They (Seagate) goes by serial number of the device to determine if it is covered. Their estimates are VERY liberal as well. I too have purchased most of my hardware from NewEgg.com and I too had to replace a failed Seagate drive, although it was a Microdrive. I was told by the NewEgg rep that beyond the 30 warrantee, hard drive repair of replacement is done direct from Seagate. From the time I filled out the online form to the new drive being in my hand was only 4 days. No questions asked. They (Seagate) goes by serial number of the device to determine if it is covered. Their estimates are VERY liberal as well.

]]> By: bughouse http://www.command-tab.com/2007/08/09/seagate-hard-drive-rma/#comment-123214 bughouse Fri, 10 Aug 2007 19:50:44 +0000 http://www.command-tab.com/2007/08/09/seagate-hard-drive-rma/#comment-123214 i will back you on this. never had much trouble with their stuff, but when i did (ironically, 3 weeks out of warrantee) they let me slip in and promptly replaced the unit. quite refreshing! also, i would think, a testament to not outsourcing your CS. i will back you on this. never had much trouble with their stuff, but when i did (ironically, 3 weeks out of warrantee) they let me slip in and promptly replaced the unit. quite refreshing! also, i would think, a testament to not outsourcing your CS.

]]> By: aprigliano http://www.command-tab.com/2007/08/09/seagate-hard-drive-rma/#comment-123177 aprigliano Fri, 10 Aug 2007 14:19:24 +0000 http://www.command-tab.com/2007/08/09/seagate-hard-drive-rma/#comment-123177 I have always has really good luck with Seagate. On time, a friend's of mine, who had a laptop purchased in Taiwan, had a complete Seagate hard drive failure. Even though, I thought I really did not have a change of getting a replacement drive in America, I would give Seagate a chance. There automated system recognized the serial# and issue a RMA#. This was back in 1998. I have had siniler expirences with them sices. I am always impressed when a company really does care about coustomer expirence. I have always has really good luck with Seagate. On time, a friend’s of mine, who had a laptop purchased in Taiwan, had a complete Seagate hard drive failure. Even though, I thought I really did not have a change of getting a replacement drive in America, I would give Seagate a chance. There automated system recognized the serial# and issue a RMA#. This was back in 1998.

I have had siniler expirences with them sices. I am always impressed when a company really does care about coustomer expirence.

]]>