Comments on: Seagate Hard Drive RMA http://www.command-tab.com/2007/08/09/seagate-hard-drive-rma/ Technology and Mac geekery. One part exuberance, two parts obsession. Sat, 06 Nov 2010 02:41:26 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: HDD http://www.command-tab.com/2007/08/09/seagate-hard-drive-rma/comment-page-1/#comment-147258 HDD Mon, 07 Sep 2009 17:19:01 +0000 http://www.command-tab.com/2007/08/09/seagate-hard-drive-rma/#comment-147258 It is quite rare for seagate hard drives to fail, they are proper solid hard drives in general. [quote]avoiding Maxtor like the plague[/quote] Why do you say that? I've been using maxtor for quite a long time and have never had any problems. You sure you're not getting Maxtor mixed up with western digital? It is quite rare for seagate hard drives to fail, they are proper solid hard drives in general.

[quote]avoiding Maxtor like the plague[/quote]
Why do you say that? I’ve been using maxtor for quite a long time and have never had any problems. You sure you’re not getting Maxtor mixed up with western digital?

]]> By: Andy http://www.command-tab.com/2007/08/09/seagate-hard-drive-rma/comment-page-1/#comment-144665 Andy Sat, 04 Oct 2008 12:05:52 +0000 http://www.command-tab.com/2007/08/09/seagate-hard-drive-rma/#comment-144665 I came across this blog whilst googling for any other people who constantly receive bad drives as returns. Just my 2p or 2c worth, I have sent one drive back 3 times (ok it's not really the same drive which only makes it worse ) and this thing gets really hot and starts clicking ! The last hd was a 160Gb Maxtor which came back as a Seagate with bad blocks ! My replacements come from Holland, perhaps I should send them to the US for replacement ? :) I came across this blog whilst googling for any other people who constantly receive bad drives as returns.

Just my 2p or 2c worth, I have sent one drive back 3 times (ok it’s not really the same drive which only makes it worse ) and this thing gets really hot and starts clicking !

The last hd was a 160Gb Maxtor which came back as a Seagate with bad blocks !
My replacements come from Holland, perhaps I should send them to the US for replacement ? :)

]]> By: Will Hammond http://www.command-tab.com/2007/08/09/seagate-hard-drive-rma/comment-page-1/#comment-123474 Will Hammond Sun, 12 Aug 2007 00:17:10 +0000 http://www.command-tab.com/2007/08/09/seagate-hard-drive-rma/#comment-123474 I too have purchased most of my hardware from NewEgg.com and I too had to replace a failed Seagate drive, although it was a Microdrive. I was told by the NewEgg rep that beyond the 30 warrantee, hard drive repair of replacement is done direct from Seagate. From the time I filled out the online form to the new drive being in my hand was only 4 days. No questions asked. They (Seagate) goes by serial number of the device to determine if it is covered. Their estimates are VERY liberal as well. I too have purchased most of my hardware from NewEgg.com and I too had to replace a failed Seagate drive, although it was a Microdrive. I was told by the NewEgg rep that beyond the 30 warrantee, hard drive repair of replacement is done direct from Seagate. From the time I filled out the online form to the new drive being in my hand was only 4 days. No questions asked. They (Seagate) goes by serial number of the device to determine if it is covered. Their estimates are VERY liberal as well.

]]> By: bughouse http://www.command-tab.com/2007/08/09/seagate-hard-drive-rma/comment-page-1/#comment-123214 bughouse Fri, 10 Aug 2007 19:50:44 +0000 http://www.command-tab.com/2007/08/09/seagate-hard-drive-rma/#comment-123214 i will back you on this. never had much trouble with their stuff, but when i did (ironically, 3 weeks out of warrantee) they let me slip in and promptly replaced the unit. quite refreshing! also, i would think, a testament to not outsourcing your CS. i will back you on this. never had much trouble with their stuff, but when i did (ironically, 3 weeks out of warrantee) they let me slip in and promptly replaced the unit. quite refreshing! also, i would think, a testament to not outsourcing your CS.

]]> By: aprigliano http://www.command-tab.com/2007/08/09/seagate-hard-drive-rma/comment-page-1/#comment-123177 aprigliano Fri, 10 Aug 2007 14:19:24 +0000 http://www.command-tab.com/2007/08/09/seagate-hard-drive-rma/#comment-123177 I have always has really good luck with Seagate. On time, a friend's of mine, who had a laptop purchased in Taiwan, had a complete Seagate hard drive failure. Even though, I thought I really did not have a change of getting a replacement drive in America, I would give Seagate a chance. There automated system recognized the serial# and issue a RMA#. This was back in 1998. I have had siniler expirences with them sices. I am always impressed when a company really does care about coustomer expirence. I have always has really good luck with Seagate. On time, a friend’s of mine, who had a laptop purchased in Taiwan, had a complete Seagate hard drive failure. Even though, I thought I really did not have a change of getting a replacement drive in America, I would give Seagate a chance. There automated system recognized the serial# and issue a RMA#. This was back in 1998.

I have had siniler expirences with them sices. I am always impressed when a company really does care about coustomer expirence.

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